Introduction
Wadii is operated by Managewise Solution.
Managewise Solution ("we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Wadii banquet management platform, CRM system, website, mobile applications, and related services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Company name
- Business address
- User account credentials
- Event and banquet booking information
- Customer relationship management (CRM) records
- Communications and support requests
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Access times
- Pages visited
- Usage analytics and performance data
How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Manage banquet bookings and event operations
- Manage customer relationships and CRM activities
- Improve platform performance and user experience
- Respond to support requests
- Send important notifications and service updates
- Detect fraud, abuse, and security threats
- Comply with legal obligations
WhatsApp and Meta Platform Data
If you communicate with businesses through WhatsApp integrations powered by Wadii:
- Messages are processed solely to provide requested services.
- We do not sell WhatsApp message content.
- Information received through Meta platforms is used only for authorized business communications and operational purposes.
- Data handling complies with Meta Platform Terms and applicable privacy regulations.
Information Sharing
We do not sell personal information.
We may share information with:
- Authorized employees and administrators
- Trusted service providers and hosting partners
- Payment processors when applicable
- Legal authorities when required by law
- Third-party integrations explicitly enabled by the customer
All third parties are required to maintain appropriate confidentiality and security measures.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure.
User Rights
Depending on applicable laws, users may have the right to:
- Access their information
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to certain processing activities
- Request data portability
Requests may be submitted using the contact information below.
Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to improve website functionality, understand user behavior, and enhance service performance.
Users may control cookies through browser settings.
Third-Party Services
Our platform may contain links to third-party services. We are not responsible for the privacy practices of external websites or services.
Children's Privacy
Our services are intended for business and professional use and are not directed toward children under 13 years of age.
We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or requests, contact:
Managewise Solution
- Email: managewisessolution@gmail.com
- Email: wadii0306@gmail.com
- Website: https://wadii.in